Have a question?  Our FAQs page offers information that is most often requested by our guests.

Still can't find an answer?  Contact us using one of the options listed below.

General Dollywood's Splash Country Information:  Toll Free  1-800-365-5996
Group Information:  1-865-428-9890

Dollywood's Splash Country's Customer Service Center
2011 Operating Schedule
January 3 - February 6:  8:30 AM - 5:00 PM EST Monday - Friday
February 7 - December 30:  8:00 AM - 6:00 PM ET Daily
(Closed Easter, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve)

Mailing Address:
Dollywood's Splash Country
2700 Dollywood Parks Blvd.*
Pigeon Forge, TN 37863

Note:  This is a new address and may not be recognized by some GPS navigation systems.  Click here for an address to use for this purpose.

Email:  Submit your question online here.   
(Due to the large volume of email received daily, please allow 8-10 days for response.)